Terms & Conditions
Welcome to Tim Hupkes Art. These Terms & Conditions apply when you purchase artwork or other products through this online store.
By placing an order, you agree to the terms set out below.
Last updated: September 2026
1. About Tim Hupkes Art
Tim Hupkes Art is an independent art business based in the Netherlands.
Business name: Tim Hupkes Art
Chamber of Commerce (KvK): 24459267
Address: Fuikhoren 13, 3225 BN Hellevoetsluis, The Netherlands
Email: tim@timhupkes.com
2. Artwork and Products
I sell original artwork and art prints based on my own original works.
Prints are made to order by my professional print partner. Whenever possible, prints are produced at a location close to their delivery destination.
Materials, available sizes, framing options and other product specifications are shown on the relevant product page.
I make every reasonable effort to show my artwork accurately. Colours may look slightly different depending on your screen settings, lighting and the material on which the artwork is printed.
Images showing artwork in interiors are intended to help you visualise the work in a room. They do not necessarily show the artwork at its exact scale unless this is explicitly stated.
3. Prices and Payment
Prices are shown in the currency displayed on the website. Applicable taxes are included or shown during checkout as indicated.
Shipping costs, if applicable, are shown before you complete your order.
Payment must be completed using one of the payment methods available at checkout.
If an obvious pricing, product or technical error has occurred, I may correct it. If the error affects an order you have already placed, I will contact you before proceeding. You will have the option to cancel the affected order for a full refund.
4. Orders
After placing an order, you will receive an order confirmation by email.
An order may occasionally have to be cancelled, for example if a product unexpectedly cannot be produced, an original artwork is no longer available, or an obvious pricing or technical error has occurred.
If I cannot fulfil an order for which you have already paid, you will receive a full refund for the affected item or order.
5. Production and Shipping
Prints are made to order by my professional print partner. Production normally takes 1–2 business days and may take approximately 4–5 business days during busy periods.
After production, typical delivery times are approximately:
- Europe and the United Kingdom: 2–5 business days
- United States and Canada: 3–7 business days
- Australia: 4–8 business days
Delivery to other destinations varies according to the destination and production location. Delivery times are estimates rather than guaranteed delivery dates.
Original artworks are packed and dispatched by me from the Netherlands within 3 business days.
After dispatch, delivery of original artwork normally takes approximately:
- Netherlands: 1–2 business days
- Other European destinations, including Switzerland: 2–7 business days
- United Kingdom: 3–7 business days
- United States and Canada: 5–10 business days
- United Arab Emirates: 5–10 business days
- Australia and New Zealand: 7–14 business days
International deliveries can take longer if customs clearance is required.
Original artworks are carefully and securely packaged by me. Wherever practical, I reuse clean, sturdy packaging materials to reduce unnecessary waste.
Orders containing multiple items may be produced at different locations and may arrive in separate packages or on different days.
Tracking information will be provided when available for your shipment.
Please make sure your shipping address is complete and accurate when placing your order. If you notice an error, contact me as soon as possible. Once a print has entered production or an order has been shipped, changing the delivery address may no longer be possible.
Carrier disruptions, customs procedures and other circumstances outside my reasonable control may cause delivery delays.
International orders may be subject to customs duties, import taxes or other local charges. Unless explicitly stated otherwise during checkout, these charges are the responsibility of the customer.
6. Returns and Refunds
Returns and refunds are handled in accordance with my Return & Refund Policy.
Art prints, canvas and paper, can be returned within 30 days of delivery.
Original artworks can be returned within 14 days of delivery.
You must contact me before returning any item. I will provide the correct return instructions and return address.
Do not return an item without contacting me first. If you return an item without contacting me first and following the return instructions provided, I may be unable to receive or process the return and therefore may be unable to issue a refund.
The Return & Refund Policy explains which products can be returned, return shipping costs, how refunds are handled and any exceptions that apply.
Your statutory consumer rights remain unaffected.
7. Damaged, Defective, Incorrect or Missing Orders
If your order arrives damaged, defective or incorrect, please email me as soon as possible with your order number and clear photographs of the item and its packaging where relevant.
You will not have to pay to correct damage, defects or fulfilment errors for which I am responsible. Depending on the circumstances, I will arrange an appropriate replacement or refund.
Please do not return a damaged, defective or incorrect item unless I give you return instructions.
If tracking shows an unusual delay or your order appears to be lost in transit, please contact me so that I can investigate the shipment and arrange an appropriate solution.
8. Original Artwork
Unless explicitly stated otherwise, every original artwork is a unique piece.
Original artwork is handmade. Texture, visible brushwork, small irregularities and other characteristics resulting from the artistic process are part of the artwork and are not defects.
Information about materials, dimensions, framing or other characteristics shown on the artwork's product page forms part of its product description.
9. Copyright, Ownership and Resale
Purchasing an artwork or print means you own the physical item you purchased. It does not transfer copyright or reproduction rights in the artwork.
Copyright and reproduction rights remain with me as the artist.
You may resell a physical artwork or print that you legally own, subject to applicable law. Any applicable artist's resale right, resale royalty or similar statutory right remains unaffected.
You may not reproduce, copy, digitise, distribute, publish, modify or commercially exploit my artwork, or use it to create other products, without my prior written permission.
Images of my artwork and other original creative content on this website may not be used for commercial purposes without permission.
10. Liability and Consumer Rights
I am responsible for supplying products that conform to the agreement and for the consumer rights that apply under applicable law.
Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited.
To the extent permitted by law, I am not responsible for indirect or consequential losses that could not reasonably have been foreseen when the order was placed.
11. Website Availability
I may occasionally update, modify or temporarily suspend parts of the website, for example for maintenance or technical reasons.
I cannot guarantee that the website will always be available without interruption or technical errors.
12. Privacy
Personal information is handled in accordance with my Privacy Policy.
13. Changes to These Terms
I may update these Terms & Conditions from time to time.
The version of these Terms & Conditions in effect when you place your order applies to that purchase.
14. Governing Law
These Terms & Conditions are governed by the laws of the Netherlands.
If you are purchasing as a consumer in another country, this choice of law does not take away any mandatory consumer protections that apply to you under the laws of your country of residence.
15. Questions, Problems and Complaints
If you have a question about these Terms, your order or something that has gone wrong, please contact me at tim@timhupkes.com.